APPLICATION MAINTENANCE
We manage the maintenance required to ensurestability, performance, security and usefulness throughout the software life cycle.
Software maintenance to ensure efficiency
The software is a living system that requires continuous corrective, perfective and evolutionary updates and improvements.
Lack of maintenance of enterprise applications can lead to major operational and security problems that can be passed on to customers, with associated high costs.
At Yapiko we offer companies a software maintenance plan that ensures applications deliver a fully functional, fast, efficient and seamless experience.
Corrective
Are your applications not working as they should? We analyse the incidents and determine their causes in order to find a solution.
Preventive
Anticipate potential issues that may arise in your software by regularly analysing your applications and environment. Our team will conduct regular reviews and plan and execute the necessary actions to ensure that your technology ecosystem is always up to date, avoiding the business impact of future problems.
We minimise incidents, fine-tune the infrastructure, monitor and periodically review, issue reports and make proposals for improvement.
Perfective and Evolutionary
Are your applications outdated or do they need new functionalities? Your software must adapt to the needs of your users and your company. At Yapiko we take care of keeping your applications optimised and updated so that they can support the new features that arise as they adapt to the evolution of your business.
Application maintenance service
Planning new functionalities
We plan the new functionalities of your applications to adapt to the evolution of the business so that they are deployed at the most appropriate time and with the least possible impact on users and existing functionalities.
Incident resolution
We solve problems efficiently, analysing the origin of the incident and establishing the appropriate solutions so that they do not happen again in the future.
Software re-engineering, modernisation and optimisation
We analyse your software for enhancements and optimisations to make applications and their structure more flexible to adapt to changes and to run at optimal performance.
Planning new functionalities
We plan the new functionalities of your applications to adapt to the evolution of the business so that they are deployed at the most appropriate time and with the least possible impact on users and existing functionalities.
User support
We provide assistance to users when they have problems using the software, designing the appropriate support according to the needs of each client. (media, channels, levels of support)
Installation and configuration of new modules or plugins
We install and configure new modules or plugins that your software may need to obtain improvements, new functionalities or to obtain better security.
Database Maintenance
We monitor and optimise database servers to ensure availability and performance. Database maintenance requires tasks such as updating statistics, monitoring servers and server space, planning backups and restores, and supervising database use.
Updating plugins, modules or libraries
In many cases the software is composed of or depends on other small pieces of software that receive periodic upgrades or security updates, and thus, in turn, enhance the applications that use them. We take care of these updates so that your systems are always in the best conditions.
Base software update
We monitor the software running in your environments and operating systems (base software) as they also need to be updated for proper operation and security.
Security Aspects
We review the security of your applications as they can be a key aspect of your business in increasingly digitised and interconnected business ecosystems.
Backups & Restores
We manage backup copies of your software and data, preventing information loss and allowing for rapid restoration in the event of any incident.
How do we do application maintenance?
The maintenance implementation process would basically consist of two phases:
Control
The first phase would be to take control of the software, from the business requirements to its architecture and source code.
Action
In a second phase the periodic maintenance actions would be assessed and detailed and the rest of the aspects of the service would be agreed.
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SUCCESS STORIES
Our client is focused on the distribution of technological products, e-commerce and logistics, mostly for different telecommunications operators.
Given the diversity of systems and the frequency of integration with other new systems or modifications to existing ones, we carry out:
- Incident resolution and corrective maintenance
- Evolutionary Maintenance
- Perfective Maintenance
Our client is focused on the distribution of technological products, e-commerce and logistics, mostly for different telecommunications operators.
Given the diversity of systems and the frequency of integration with other new systems or modifications to existing ones, we carry out:
- Incident resolution and corrective maintenance
- Evolutionary Maintenance
- Perfective Maintenance
Our client has a main Data Base used by the operations of its Platform.
This Database due to its growth and high volume of records was causing efficiency problems in the system, which by its nature must meet the high-performance requirement.
Our client has a main Data Base used by the operations of its Platform.
This Database due to its growth and high volume of records was causing efficiency problems in the system, which by its nature must meet the high-performance requirement.
Restaurantes.com needed a reliable company to perform the maintenance of their web applications with guarantees, given the growing positioning acquired in the market.
Restaurantes.com needed a reliable company to perform the maintenance of their web applications with guarantees, given the growing positioning acquired in the market.